FAQs
COVID-19 UPDATES
On April 6, 2023, Provincial Health Officer Dr. Bonnie Henry announced changes to the COVID-19 guidance for health care settings. This change included an end to universal masking.
- We will continue to make masks available at reception and childcare/preschool- there will still be some situations where masks will be required to protect medically-fragile children against respiratory transmitted infections.
- Please stay home if you are feeling unwell and wear a mask if you or a family member have any cold or flu symptoms.
- We ask that you please continue to clean your hands throughout your visit (wash hands with soap, use hand sanitizer).
Thank you for your support, helping us protect the medically-vulnerable children we serve!
For more details about COVID-19 procedures and additional information, please see our COVID-19 Updates page.
REFERRALS
Do I need a doctor to put in a referral?
Will my referral have a higher priority if it is done by a doctor?
Will multiple referrals help?
No, multiple referrals won’t change the outcome but additional information can be sent to help the Intake team decide on the priority status of a referral.
Can I send in a referral for the Feeding & Nutrition Team?
Only a doctor can refer for this service.
REFERRAL FORM
Can someone help me to complete the referral form?
Yes. As long as you are aware of what is written on the form and sign the consent section on page 4, you can have help. The person helping you should be listed under “Associated Professional Assisting” even if they are not a “professional” like a doctor.
What do I put in the “The Name of the Associated Professional(s) who assisted to make the referral”?
What do I do on page 4 – Consents?
It is helpful for you to initial by the agencies/professionals that your child is working with. This will give permission for us to communicate with them and get complete information for your child’s referral. Page 4 must also be signed for consents to be valid.
Do I fill in all the blanks on the referral?
It is important to make sure page 1 has complete information and the Consent section on page 4 is initialed and signed. When completing pages 2 and 3, only fill in detailed information for the services you are requesting. If you are not requesting a service, please leave it blank.
REFERRAL FOLLOW UP
I haven’t heard anything about my referral yet. What should I do?
Can another person speak for me when talking with people at The Centre for Child Development?
Yes, if you have given written consent for them on the consents page of the referral form (page 4).
What is the wait time for services?
This varies based on the service requested and the details of the situation. You need to speak to the department head of the service you are enquiring about once your referral has been accepted.
MOVING? UPDATE CONTACT INFORMATION
How do I transfer services from another region if I move to your area?
Complete a Centre for Child Development referral form and ask the original agency to fax any reports and your original referral to us.
Will my original referral date be honoured if I move from another region?
We honour the original referral date for other regions within Canada.
What if I am moving to another region?
Contact your service providers at The Centre for Child Development to let them know your new address and they will transfer services. Also contact the new agency to see what requirements or forms they may need from you.
What do I do if my phone number or address changes?
Contact the main front desk at The Centre for Child Development at 604-584-1361 and we’ll update your information.
SERVICES AVAILABLE
Can my school-aged child receive speech, occupational therapy or physiotherapy?
We offer early intervention services up to kindergarten entry only. School therapy consultations are available through your child’s school (contact the Integrated Support Teacher, Vice-Principal or Principal) or through private service providers.
Are there any groups my child can attend?
The Early Years program is available for drop-in. Call 604-619-9488 for more information.
How do I get support for my child at daycare or preschool?
Complete The Centre for Child Development referral form and request Supported Child Development services. Be sure to include the name of the daycare, when your child attends and why you need support. If you don’t have a daycare or preschool, note when and why you will need support.
Who can I contact about Autism assessments and funding?
Autism funding is coordinated through the provincial government once your child has an assessment and diagnosis. Details about the province’s process are on the Autism funding website.
Do you have services for children with autism spectrum disorder (ASD), such as behaviour consultants and behaviour interventionists?
At this time, we do not have behaviour consultants or interventionists.
I’m not sure if my child’s development is OK, what should I do?
- Please see your family doctor with your concerns and ask for a pediatrician, if appropriate. If your child is under 3, you can also submit a referral form to your local Infant Development Program:
- in Surrey, provided by Sources
- in Langley, provided by Inclusion Langley
- in Delta provided by Reach Child and Youth Development Society
Can my school-aged child receive speech, occupational therapy or physiotherapy?
We offer early intervention services up to kindergarten entry only. School therapy consultations are available through your child’s school (contact the Integrated Support Teacher, Vice-Principal or Principal) or through private service providers.
Are there any groups my child can attend?
The Early Years program is available for drop-in. Call 604-619-9488 for more information.
How do I get support for my child at daycare or preschool?
Complete The Centre for Child Development referral form and request Supported Child Development services. Be sure to include the name of the daycare, when your child attends and why you need support. If you don’t have a daycare or preschool, note when and why you will need support.
Who can I contact about Autism assessments and funding?
Autism funding is coordinated through the provincial government once your child has an assessment and diagnosis. Details about the province’s process are on the Autism funding website.
Do you have services for children with autism spectrum disorder (ASD), such as behaviour consultants and behaviour interventionists?
At this time, we do not have behaviour consultants or interventionists.
I’m not sure if my child’s development is OK, what should I do?
- Please see your family doctor with your concerns and ask for a pediatrician, if appropriate. If your child is under 3, you can also submit a referral form to your local Infant Development Program:
- in Surrey, provided by Sources
- in Langley, provided by Inclusion Langley
- in Delta provided by Reach Child and Youth Development Society
Questions about our services? Need help completing your service application? We're happy to help!
Call us at 604-584-1361 or send us an email.
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