CONTACTS TO REPORT CHILD ABUSE IN BC
Emergency: 911
Ministry of Children and Family Development: 1-800-663-9112
Surrey RCMP: 604-599-0502 (non-emergency)
RESOURCES & INFORMATION
CHILD & YOUTH MENTAL HEALTH SERVICES
To reduce the burden of suffering resulting from children’s mental illness, child and youth mental health services are offered throughout British Columbia by the Ministry of Children and Family Development (MCFD). These services provide a wide range of community-based specialized mental health services to children and their families.
Phone: 1-800-663-9112
Responding to Child Welfare Concerns
TRAUMA COUNSELLING
For resources regarding trauma counselling for children who have been abused, legal assistance, childcare and parenting, financial assistance, specialized services for Indigenous families and specialized services for newcomer families; please see the link below.
CAREGIVER PSYCHOEDUCATION HANDOUT
At Sophie’s Place, we strongly believe in empowering parents and caregivers to help children reach their full potential.
This handout gives caregivers the resources and information to support themselves and their families.
Printable Resources
Printable information, worksheets and tools to help parents and guardians with teaching and protecting their children and youth.
Sources:
OTHER RESOURCES
Helpline for Children
Call 24 hours a day, 7 days a week if you need help and want to talk to a social worker. You do not have to give your name to talk.
Call: 604-310-1234
Need Help Now
NeedHelpNow helps teens stop the spread of sexual pictures or videos and provides support along the way. Provides guidance on the steps that can be taken to get through a very traumatizing experience.
Youth Against Violence Line
Helpline to anonymously provide information or talk about a past or future violence incident.
- Call: 1-800-680-4264
- Text: 604-836-6381
Kids Help Phone
Provides 24 hours a day 7 days a week helpline mental health. Talk to a trained counsellor anytime, even if you just need to talk.
- Call 1-800-668-6868
- Text: 686868
KUU-US Crisis Line
24-hour provincial aboriginal crisis line for Adults/Elders and Children/Youth.
Call: 1-800-588-8717
START team for mental health crisis
The Short Term Assessment Response Treatment (START) team provides in-community mental health and/or substance use assessments and has three community offices in the Fraser Health region.
Focused on the mental health and/or substance use needs of the young person and their family, through a family centered approach.
Serving ages 6-18
Call: 1-844-782-7811
Fraser Health 24/7 Crisis Line
Trained volunteers provide toll-free telephone support and crisis intervention counselling, 24 hours a day, seven days a week. You can also call for information on local services or if you just need someone to talk to.
Call: 604-951-8855
Toll-free: 1-877-820-7444
Representative for Children and Youth
Provides individual advocacy for children, youth, and young adults who having trouble accessing government services or feel they are being treated unfairly or not being listened to.
Call: 1-800-476-3933
Canadian Centre for Child Protection
The Canadian Centre for Child Protection is dedicated to the personal safety of all children. One of their goals is to prevent child victimization through a number of programs, services, and resources.
Kids in the Know
The Canadian Centre for Child Protection’s national safety education program. The program engages students with interactive activities to help build skills that increase their personal safety and reduce their risk of victimization online and offline.
Youth Resources Centres
Provides one-stop access for youth and families to access drop-in resource rooms for support, food, laundry, showers as well as programming for social, health, education, housing, substance use support, employment, and life skills services at 2 locations.
- Central City Youth Hub: 604-587-8100
- Newton Youth Hub: 604-592-6200
GAB Junior
Youth drop-in group for queer youth ages 10-13; activities include crafts and games; youth workers and volunteers will always be present for support. Group for ages 14-25 is also available.
- Ages 10-13: gabjunior@qmunity.ca
- Ages 14-25: youth@qmunity.ca
Victimlink BC
Call, text or email victim link 24/7 for crisis support, information, and referrals for victims of all crime, including child abuse. Services available in over 150 languages.
- Call: 1-800-563-0808
- 211-victimlinkbc@uwbc.ca
Crime Victim Assistance Program
The Crime Victim Assistance Program (CVAP) provides a range of benefits to assist victims, immediate family members of victims and certain witnesses in coping with the effects of violent crime, where same or similar benefits are not available from another source
Call: 604-660-3888
CyberTip
Canada-wide tipline for reporting cases of online child sexual abuse and exploitation.
Call: 1-866-658-9022
Canadian Centre for Child Protection
Resources, education, and advocacy on child protection issues in Canada.
Forensic Nursing Service (Surrey Memorial Hospital)
Provides trauma informed forensic or medical care to all genders and ages within 7 days of intentional relationship violence or any sexual assault.
Call: 604-953-4723
BC 211
Provides referrals for support services for all of life’s challenges through phone, text, or online in 150 languages.
Call or text: 211
Telus WISE – Internet and Smartphone Safety
Offers best-in-class training for parents and anyone wanting to learn how to keep children and teens safe when using the Internet, as well as a variety of tips and tools on Internet and Smartphone safety and security.
Pink Book
Resource and information guide for those living in the White Rock/Surrey area; includes quick referrals to available resources in the Lower Mainland.
Diversity Fact Sheet: LGBTQ+ Community
If you are accessing our website regarding a child abuse emergency please call 911 immediately.
Sophie’s Place Child and Youth Advocacy Centre office hours are from Monday through Friday 8:30am to 4:30pm.
For all other concerns after hours please call 1-800-663-9122.
Therapy, care and support under one umbrella
We provide outpatient medical rehabilitation services to help children reach their potential.